1.Feedback
The input, issue or information shared by your customers or your followers about their experiences with the product and services of your company.This information is very helpful as it guides improvements of the customer experience and can empower positive change in any business specially when its negative feedback. Within this good and the bad feedback , you can find gems that make it easier to adjust and adapt the customer experience over time.
In short, feedback is the way to keep your community at the heart of everything you do and we help you in doing this through :
a. Surveys
b. Online Reviews and Ratings
c. Feedback on your front end employees behaviour with the clients
d. Feedback of your client on the recent purchase of your products
e. Rewards deal from apps for your companies